The Brightness control not working in Windows 10 (even Windows 8 and 7 users face it) is reportedly an old issue with the new operating system and the problem is vendor independent i.e this problem has been observed in HP, Lenovo and other brands laptops irrespective of the system architecture. Though highly popular, Windows 10 has some issues or bugs that have resulted in bitter user experience as reported by some users. Microsoft has pushed Windows 10 as the supreme operating system with redefined UI and adding many new features which have resulted in 600 million active users.
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